Frequently Asked Questions
Our team is ready to answer any and all questions you may have. Want to see the property? Let us know and we will give you the grand tour.
Frequently Asked Questions
Our team is ready to answer any and all questions you may have. Want to see the property? Let us know and we will give you the grand tour.
Our initial deposit is $1,000. All payments are non- refundable and may be made with cash, bank check, personal check, or major credit card. A payment of $3,000 is due 90 days after your original deposit. 50% of your remaining balance is due 90 days prior to the wedding date and is to be made on an approximate guest count. Final payment is due by your ten-day meeting prior to your event. A valid credit card needs to be placed on file for incidental charges, potential overtime, or extraordinary cleanup fees to be determined by management.
Payments are accepted by cash, personal and bank checks, or major credit cards. If you plan on utilizing a credit card following your initial deposit, you will be ineligible for Birch Hill’s automatic cash discount of 3%. Please speak with your Bridal Consultant for further details.
We do not have any minimum guest counts, but we do have minimum spends for the indoor ballrooms. The Conservatory Ballroom has a $14,000 minimum on a Friday/ Sunday and a $15,000 minimum on a Saturday. The Columbia Ballroom has a $17,000 minimum on a Friday/ Sunday and a $19,000 minimum on a Saturday. The minimum spend is not a rental fee, rather a required subtotal spend on food and beverage prior to tax and administration.
You may drop off your items the day or two before your wedding. Your place cards should be in alphabetical order by last name. Any special instructions should also be noted. If additional setup is needed there may be a charge of $75 per hour per staff member to setup anything beyond the items listed above.
Your guaranteed guest count will be due 10 days prior to your wedding. If you’ve chosen a plated meal, you are responsible for providing your consultant with the final meal counts, as well as any allergies, and/or dietary restrictions at this time.
We host our own tasting event every March. We prepare a variety of our featured seasonal items and encourage our couples to make their menu choices following the tasting. If you are unable to attend and require a private tasting, please speak to your Bridal Consultant for details.
We practice safe alcohol service; we are not permitted to serve shots at any time.
There are several hotels within 15 minutes of Birch Hill. Please call one of our Event Coordinators to find out more information on lodging and available shuttle services.
The administrative expense referred to on the contracts and/or policies and procedures is an administrative overhead charge applied to all pricing. It is not purported to be a gratuity and will not be distributed as gratuities to the staff as they are hourly employees.
Kids and vendors are charged a discounted rate, which is determined based on the specific food and beverage options in your custom package.
Have a question?
We look forward to hearing from you!
Please call (518) 732-4444 or send us an email.